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Privacy Policy

A legal disclaimer

Effective Date: July 27, 2025
Last Updated: July 27, 2025

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Welcome to the website of MetaInfinity Bank, a financial services provider operated by METAINFINITY PROJECT DEVELOPMENT CONSULTANT L.L.C. (“we,” “us,” “our,” or the “Company”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website and services.

We are committed to protecting your privacy and ensuring the security of your personal and financial data. This Privacy Policy applies to all users of our website and services, including prospective, current, and former clients.

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1. Company Information

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  • Business Name: MetaInfinity Bank

  • Legal Entity: METAINFINITY PROJECT DEVELOPMENT CONSULTANT L.L.C.

  • Incorporation: Dubai, United Arab Emirates

  • License Number: 1091345

  • Registered Address: Goshi Warehouse City 78, Al Qouz Area 3, Dubai, UAE

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2. Scope of this Policy

 

This Privacy Policy governs the collection, use, and disclosure of personal information by MetaInfinity Bank through:

  • Our official website and any subdomains;

  • Digital platforms, applications, or tools controlled by MetaInfinity Bank;

  • Communications with you via email, phone, or chat;

  • All services, products, and content offered on or through our website.

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3. Information We Collect

 

We collect the following types of information:

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a. Personal Identifiable Information (PII)

  • Full Name

  • Date of Birth

  • Nationality

  • Passport or Government ID Number

  • Address

  • Email Address

  • Telephone Number

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b. Financial Information

  • Bank Account Details

  • Credit/Debit Card Information (if applicable)

  • Wallet Address for Cryptocurrency Transfers

  • Source of Funds and Wealth

  • Transactional History

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c. Investment Information

  • Risk Profile

  • Investment Preferences

  • Portfolio Data

  • Financial Goals

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d. Technical & Usage Information

  • IP Address

  • Device Information

  • Browser Type

  • Operating System

  • Cookies and Usage Data

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e. Communication Data

  • Customer service inquiries

  • Email correspondences

  • Feedback and testimonials

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4. Legal Basis for Processing (GDPR Article 6)

 

We process your data on the following lawful bases:

  • Consent: When you have given clear consent for us to process your data.

  • Contractual necessity: For performing our obligations under our service agreements.

  • Legal obligation: To comply with UAE or international legal and regulatory requirements.

  • Legitimate interests: To improve our services, detect fraud, or ensure cybersecurity.

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5. How We Use Your Information

 

We use your personal information for the following purposes:

  • To provide you with access to investment products, such as asset-backed securities, collateralised debt obligations, real estate-backed loans, and deposits.

  • To process transactions and payments in fiat currencies (USD, EUR, AED, etc.) and digital assets (cryptocurrency).

  • To verify your identity and perform anti-money laundering (AML) and Know Your Customer (KYC) checks.

  • To maintain internal records, including portfolio and transaction history.

  • To respond to inquiries, complaints, or customer support requests.

  • To analyze website usage and improve our digital services.

  • To send service updates, regulatory notices, or promotional communications (only where permitted by law).

  • To protect against fraud, unauthorized transactions, and other liabilities.

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6. Data Sharing and Disclosure

 

We do not sell your personal data to third parties. However, we may share your information with:

  • Regulatory Authorities: As required by law in the UAE or other applicable jurisdictions.

  • Affiliates and Subsidiaries: Within the MetaInfinity group for operational purposes.

  • Professional Advisors: Auditors, legal counsel, compliance officers, and consultants.

  • Technology Providers: Cloud storage, payment processors, KYC/AML providers.

  • Counterparties and Custodians: When executing financial transactions on your behalf.

All third parties are subject to strict data protection obligations and are only permitted to use your data as instructed by us.

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7. International Data Transfers

 

Due to the global nature of our services, your personal data may be transferred outside the UAE, including to countries with differing data protection standards. In such cases, we implement safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Binding Corporate Rules (BCRs)

  • Regulatory approval where required

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8. Data Retention

 

We retain personal data only as long as necessary to fulfill the purposes described above or as required by applicable law and regulations, including:

  • Minimum 5–10 years for financial records under UAE Central Bank and international standards.

  • Longer retention if legally required (e.g., for litigation or audits).

When no longer required, data is securely destroyed or anonymized.

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9. Cookies and Tracking Technologies

 

We use cookies and other tracking technologies to improve your browsing experience and analyze website traffic. Types of cookies used include:

  • Strictly Necessary Cookies: Essential for website functionality.

  • Analytical Cookies: Help us understand user behavior.

  • Marketing Cookies: Used for targeted advertising (with your consent).

You may disable cookies through your browser settings, although doing so may affect functionality.

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10. Your Rights

 

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data (where legally permissible).

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Data Portability: Request to transfer your data to another service provider.

  • Withdraw Consent: At any time, for processing based on your prior consent.

To exercise these rights, please contact us at privacy@mifbank.co.

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11. Data Security

 

We use state-of-the-art security measures to protect your data, including:

  • SSL encryption for web traffic

  • Multi-factor authentication (MFA)

  • Firewalls and intrusion detection systems

  • Secure servers with access controls

  • Regular audits and penetration testing

Despite our efforts, no digital transmission or storage is completely secure. You are encouraged to use strong passwords and maintain confidentiality of your account credentials.

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12. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect data from individuals under this age.

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13. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. The most recent version will be posted on this page with the effective date. Continued use of our services after any changes constitutes acceptance of the revised policy.

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14. Contact Us

 

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact:

MetaInfinity Bank
Operated by METAINFINITY PROJECT DEVELOPMENT CONSULTANT L.L.C.
Goshi Warehouse City 78
Al Qouz Area 3, Dubai, UAE
Email: privacy@mifbank.co

 

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15. Regulatory Authority

If you believe your data protection rights have been violated, you may lodge a complaint with the UAE Data Office or your local data protection authority if applicable.

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